Legal
Terms & Conditions
Last updated : 7 June 2026
These Terms of Use and Sale (the “Terms”) govern access to and use of the MAZALEE platform (the “Site”) as well as participation in the draws organised on it. By creating an account or entering a draw, you fully and unreservedly accept these Terms.
The Site is published by [COMPANY NAME], a company with share capital of [SHARE CAPITAL], registered under number [COMPANY REGISTRATION NUMBER], whose registered office is located at [REGISTERED OFFICE ADDRESS] (the “Company”, “we”). Contact: [CONTACT EMAIL].
1.Purpose and acceptance
These Terms set out the conditions of access to the Site, the rules for entering draws, and the respective rights and obligations of participants and the Company. They cancel and replace any previous version.
Any participation in a draw implies full and complete acceptance of these Terms. If you do not agree to them, you must refrain from using the Site.
2.Definitions
- Draw (or “drop”): the operation by which a prize is awarded at random among the participants who have completed a valid entry.
- Ticket: a unit of entry into a draw, purchased on the Site.
- Participant: any natural person of legal age who has completed at least one entry.
- Prize: the item offered in a draw, as described on its dedicated page.
3.Eligibility
Participation in the draws is reserved for natural persons aged 18 or over on the date of their entry. Age verification may be required at any time, in particular in the event of a win.
The Company's directors, employees and service providers, as well as members of their close family, may not participate. The participant warrants the accuracy of the information provided; any incorrect or incomplete information may result in the cancellation of the entry.
Participation may be restricted or prohibited in certain countries or territories under local laws. Entries from a territory where they would be illegal will be cancelled and refunded.
4.User account
Participation requires the creation of a personal account. The account is strictly personal and non-transferable. You are responsible for the confidentiality of your login details and for all activity carried out from your account.
You undertake to inform us without delay of any unauthorised use of your account. The Company reserves the right to suspend or close any account in the event of a breach of these Terms.
5.Entering draws
To participate, the participant selects the number of tickets they want (within the limit indicated on the Site, i.e. a maximum of 50 tickets per participant and per draw), answers a qualification question, and then proceeds to payment.
- An entry is only validated once payment is confirmed. A confirmation email is then sent to the participant.
- A single answer to the qualification question applies to all tickets in the same order.
- The draw closes on the indicated date or as soon as all tickets have been allocated.
- The charge may appear on your bank statement under the label [BANK STATEMENT LABEL].
6.Price and payment
The price of the tickets is indicated on each draw's page. Payments are processed by our secure payment provider Stripe; no banking data is stored by the Company.
Except where the draw is cancelled by the Company (see article 11), any ticket purchase is firm and final and gives rise to no refund. Any unjustified payment dispute (“chargeback”) will result in the cancellation of the entries concerned and may result in the suspension of the account.
7.Gift tickets
The Site allows you to give one or more tickets to a third party (the “recipient”). The buyer pays for the tickets under the usual conditions; the recipient is notified by email and is registered as a participant in the relevant draw, without any action being required on their part.
The buyer warrants that they have the recipient's consent to share their email address. In the event of a win, the obligations relating to the winner (article 9) apply to the recipient.
8.The draw
Unless otherwise indicated, the draw is carried out within fourteen (14) days following the close, among all valid entries. The draw relies on a certified random number generator provided by Random.org, guaranteeing an impartial and verifiable result.
Each result is published with its cryptographic proof. The Company's decisions regarding the conduct of the draws are final.
9.Designation and obligations of the winner
The winner is notified by email at the address associated with their entry. To validate their win, the winner may be asked to provide, within five (5) days:
- a form of identity proving their identity and that they are of legal age;
- where applicable, proof relating to the means of payment used;
- their written confirmation accepting the prize.
The arrangements for handing over the prize must be agreed within seven (7) days. Failing a response or the provision of supporting documents within the time allowed, the winner may forfeit their prize. The winner may be approached for promotional purposes (photos, videos), this consent being revocable before any publication.
10.Prizes
The prize is described on the relevant draw's page and is awarded “as is”. The Company reserves the right to replace a prize with an item of equivalent value. No prize may be exchanged for a cash equivalent.
Delivery is made to the address provided by the winner. Delivery times are not guaranteed. The winner is solely responsible for any tax, customs duty or VAT that may be due depending on their place of residence.
11.Cancellation of a draw
The Company reserves the right to cancel or postpone a draw, in particular in the event of exceptional circumstances. In the event of definitive cancellation, the entries in the relevant draw are refunded.
12.Right of withdrawal
The draws constitute leisure activities provided on a specific date. In accordance with the applicable provisions of consumer law, the right of withdrawal does not apply to this type of service. Participation is therefore firm as soon as it is validated.
13.Acceptable use of the Site
You undertake not to:
- breach any law or regulation, or infringe the rights of third parties;
- use the Site for fraudulent or misleading purposes;
- disrupt the operation of the Site or attempt to access it without authorisation;
- use automated means to interact with the Site;
- help a third party carry out any of the prohibited actions above.
14.Intellectual property
All elements of the Site (trademarks, logos, texts, visuals, layout, code) are protected by intellectual property law and remain the property of the Company or its partners. Any unauthorised reproduction or use is prohibited.
15.Availability of the Site
The Company endeavours to ensure the availability of the Site but does not guarantee uninterrupted or error-free operation. It reserves the right to suspend, modify or discontinue all or part of the Site, without notice.
16.Limitation of liability
The Company shall not exclude or limit its liability in the event of personal injury resulting from its fault, nor in the event of gross negligence or wilful misconduct.
Subject to the foregoing, the Company's liability cannot be engaged for damage that is not reasonably foreseeable, damage resulting from a breach by the participant or misuse of the Site, nor for losses relating to a participant's professional activity.
17.Personal data
Participants' personal data is processed in accordance with our Privacy Policy, which forms an integral part of these Terms.
18.Complaints
Before raising any payment dispute with your bank, we invite you to contact us at [CONTACT EMAIL] in order to seek an amicable solution. Any complaint may be sent to the same address.
19.Changes to the Terms
The Company may amend these Terms at any time by publishing an updated version on the Site. The applicable version is the one in force on the date of your entry. Continued use of the Site constitutes acceptance of the amended Terms.
20.Governing law and jurisdiction
These Terms are governed by French law. Failing an amicable resolution, any dispute falls within the jurisdiction of the French courts, subject to the mandatory provisions protecting consumers.
21.Miscellaneous
The invalidity or unenforceability of any provision does not affect the validity of the other provisions. The Company may assign the benefit of these Terms to a third party, in particular as part of a transaction involving its capital.